Motability is a national charity set up with all party support in 1977 and incorporated by Royal Charter.
Our Mission Statement
"To provide vehicles and associated services to disabled people to enable them to achieve enhanced mobility."
Our Vision Statement
"An environment in which people with disabilities achieve the freedom which results from personal mobility."
- We are passionate about consistently improving the quality of our service
- We are open, accessible, honest and ethical
- We respect and value professional skill, knowledge and expertise
- We value the diversity of our customers and those we work with
- We take an active and dynamic approach to our work
The Director is responsible for the day-to-day management of the Charity’s affairs and the relationships with stakeholders, including the Department for Work and Pensions and Motability Operations. The Director is supported by a senior management team to ensure the implementation of policies agreed by the Governors.
Declan became Director of Motability in January 2009. He first joined Motability in April 2002 as Oversight and Strategy Director. Declan has been involved in improvements to Scheme policies which have resulted in increasing levels of customer satisfaction and strategies to raise awareness of the Motability Scheme.
Declan has extensive experience of the motor industry having worked, in his earlier career, for General Motors Europe as Strategic Business Development Director as well as Vauxhall Motors in the roles of Financial Controller, Marketing Director and Retail Strategies Director.
Customer Support Administrator
Location: Harlow, Essex
Closing Date: Friday 31 January
Description: In this role you will provide administrative support to the Charitable Operations department. Primarily, you will establish the eligibility of applicants to the Motability Scheme and provide general administration duties for the department. The ideal candidate will have previous experience in a customer-focused office environment and demonstrate the highest levels of customer service. You will have good communication skills and the ability to organise and prioritise your workload.
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Gold Level Award Investor in People
Motability is proud to have been recognised as an employer of choice and we have attained the Gold Standard award from Investors in People. The Investors in People accreditation reflects our commitment to be a great employer, is a sign of excellence and an outperforming place to work.
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