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Cookies

Motability is committed to protecting and respecting your privacy online.

This policy provides comprehensive information about cookies and the way we use them on www.motability.org.uk ("our website").

Information about cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are stored on your computer to collect information about the general use of the site, in order to make the website work or work more efficiently, and to provide statistical data about users' browsing actions and patterns.

What types of cookies does the website use?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to use and browse our site, you are agreeing to our use of cookies in accordance with our Privacy Policy and this Cookies Policy.

We use cookies to:

  • remember your browsing preferences when you visit the site so that we can give you a better experience
  • to collect anonymous statistical information about the way that you use the site so that we can improve the way the site works.

We use the following cookies:

  • Strictly necessary cookies: these are cookies that are required for the operation of our website. They include, for example, cookies that enable users to log into any secure areas of our website.
  • Analytical/performance cookies: these cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

These cookies are non-intrusive and are used on most web sites. None of your personal details are held in these cookies. The table below sets out details about the cookies we use and why.

Cookies Table
CookieNamePurpose
Google analytics_utma
_utmb
_utmc
_utmz
 
These cookies are used to collect information about how visitors use the website. We use the information to compile reports to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the site from and the pages visited. Please visit Google for further details on Cookies and Google Analytics .
Content management system cookieCFID
CFTOKEN
JSESSION ID
 
This cookie is set by our content management system on a small number or browsers, upon arrival to the website. These cookies are used to store user specific information and maintain a session state for you. This allows us to remember your preferences when you view the site. Some functions of the website depend on these cookies and may not properly work, or at all, if they are disabled.
Session ID

ASP.Net_

Sessionid

This cookie is used to enable users to view and submit any of the online forms within the website.
Homepage alert bar cookieAlertIf the user closes the alert box, this cookie is used to store that record.
Accessibility cookieTextSize and colControlThis cookie stores accessibility toolbar settings, such as text size and colours.
Saving preference cookiePrintBasket These cookies enable users to save information they would like to review at a later date.
BrowseAloud Cookierwebooks-x
rwebooks-y
_ba_cookies_
enabled
_ba_user
_ba_settings
_ba_pdf
_ba_use_pdf
 
These cookies enable the users to access and participate in using the website with the aid of speech, reading and translation support.

 

Updating your settings

You do not need to allow your browser to accept cookies in order to browse much of our website. Most browsers allow you to turn off cookies, although please be aware that if cookies are disabled then, although the core features of the website will work, some of the functionality of the website may be affected.

It is typically possible to disable cookies by selecting ‘Tools / Internet Options / Privacy /Advanced’ from your internet browser, then selecting the ‘override automatic handling’ option from the advanced settings dialogue box. If this does not work for your particular browser then we recommend referring to the ‘Help’ menu on your browser.

To find out more about the way cookies work, how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

Updates

Any changes we may make to our Cookies Policy in the future will be posted on this page. If we make a change to this Cookies Policy, the change will take effect on the date that we post it on this page.

How to contact us about our Cookies Policy

Questions, comments and requests regarding this cookies policy are welcomed. Please use the contact details provided in our Privacy Policy .