Make a complaint
If you have a complaint regarding Motability, please take a look at our complaints page and complete the form below. If you wish to update your contact details, please email us or call us on 01279 635999. Find out how we use your data .
Motability, the Charity, cannot get involved in issues relating to a specific customer agreement as the customer’s contract is with Motability Operations Ltd. However, Motability does (as part of overseeing the Scheme) regularly review and analyse customer complaints with Motability Operations Ltd, to identify any trends or areas for improvement.